Welcome
Patients
What is brightsmiles Pediatric Dentistry?
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The best way to prepare your child for the visit is to be open and honest with them. Encourage them that the doctor will count their teeth, take pictures of their teeth and even tickle their teeth. Practice opening and closing at home and counting. Inform them that they will be receiving a goodie bag and that many kids go and enjoy the experience.
Please understand that the most important part about the first visit is the establishment of trust and the positive first experience. Therefore, we do NOT provide dental treatment the same day as your child’s first visit to our office.
Do not be surprised if your child continues to talk about their visit for days or weeks after their first visit. That is what we strive for!
Protocol
COVID19 PROTOCOL
To our patient and families,
We hope you and your families are feeling strong and smiling safe! We have made updates to our office protocols to ensure the health and safety of our patients and team. brightsmiles Pediatric
To further protect you and your family, we have put into place new Coronavirus (COVID-19) protocol and infection control measures recommended by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We do this to provide a safe and secure environment and experience for you and your family members and our entire team.
When you come in for your next visit, your dental experience will include new health safeguard measures. Some of these changes include:
In the event you or your child are experiencing Flu-like/COVID-19 symptoms, please contact us at least 24 hours in advance to reschedule your appointment.
We will communicate with you before your appointment to ask some health screening questions related to COVID-19. You will receive a COVID-19 screening form to be completed prior to your appointment.
We ask all guardians and patients to wear a mask.
We have hand sanitizer in our office and we will ask you to use it when you come in for your appointment and when you leave. You will also find sanitizer in the reception area and other places in the office for you to use as needed.
We will be taking temperatures on all of our patients and guardian that is accompanying them.
Only the patient and 1 guardian will be allowed to the building during their scheduled appointment time.
The guardian may be asked to remain in their car or in the waiting room to facilitate social distancing
Inside the office, you may notice things people often touch in the waiting room – like toys or magazines – have been removed
Appointments will be scheduled and managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
Please do not bring others with you to your appointment if at all possible.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
You may notice some things look different from the last time you were there. The dentist may have covered the computer’s keyboard with a disposable cover so it can be easily cleaned between patients, for example. Your dentist may also be using different protective equipment than they’ve used at previous appointments. This could include different masks, face shields, gowns and goggles. These additional precautions help protect both you and the dentist.
After your appointment is over, the staff will thoroughly clean the areas where you’ve been using disinfectants that are effective against the virus that causes COVID-19 to prepare for the next patient. This helps reduce the risk of illness being passed to others.
As always, we welcome the opportunity to answer any of your questions and to address all concerns.
We are in this together, and we will never underestimate the power of a smile!
New Patients Forms
VISA, MASTERCARD AND PAYPAL
Call our office at 773 423 6050 and listen to voicemail prompt for our after hours emergency information or call 773 800 0749
Office Policies
Appointments
Children tend to do better in the dental office when they are not tired. Therefore, we encourage morning appointments, especially for children who are preschool-aged or overly nervous. One of our goals is providing dentistry that is as pleasant as possible for your child, and appropriate scheduling may help us achieve this goal. Also, keep in mind that a dental appointment is an excused absence from school.
When we schedule an appointment, that time is reserved solely for your child and we make every effort to see them right on time. For this reason, we ask that you arrive a few minutes before your scheduled time. We also require a 48-hour notice for cancellations. We need this amount of time so that we may contact a child from our waiting list who is in need of an appointment. If we do not receive a 48-hour notice, we reserve the right to charge your account a broken appointment fee.
Financial Policy
Payment for treatment is due at the time of service, we also accept payment by cash, check, Visa, Mastercard and CareCredit.
Insurance
Please keep in mind that we do not work with or for any insurance company. Our responsibility is to you and your child, and accountability for timely payment is placed upon the patients we serve. We thank you for your understanding in this matter. Please contact our team for further information.
We seek to be active in our community, promoting inclusion and equality, representing and serving our patients and families proudly.
