As of March 1st 2016, many of our patients we have been seeing have been transitioned into new Medicaid dental coverage offered by Molina Health Care and Meridian Health Care. This is a mandatory transition. Some may have been aware of the transition as letters from the state were sent out, and to others, it may have come as a surprise. In an effort to provide continuity of care, we have attempted repeatedly to network with Molina health care and Meridian, but unfortunately, Molina and Meridian do not value the benefits provided by board certified Lurie affiliated pediatric dentists.
We have always offered a service above and beyond what is typical in an effort to provide highly specialized pediatric dental care to the most sensitive population, including special need and medically compromised children. We have some of the most highly trained and board certified pediatric dentists, all of whom are affiliated with one of the top nationally ranked pediatric children’s hospitals in the nation, Ann and Robert Lurie children’s hospital of Chicago. To our knowledge, there are no other dental offices with our credentials contracted with Molina and/or Meridian.
We are extremely disappointed in Molina and Meridians Health Care’s failure to work with our office to provide adequate reimbursement that would allow us to continue to provide the level of service we see fit for our patients. We refuse to compromise our patient experience and quality of care we provide.
Many of our patients are disappointed by Brightsmiles when they are informed they are no longer eligible to be seen by our office. It is hard to take the brunt of the frustration that we share with our patients.
Therefore, we ask our patients and their families affected by this transition, seeking to continue to be seen by our office, to complain to Molina Health Care and Meridian Health Care, and demand that they contract with our office, BrightSmiles Pediatric Dentistry.
As an office, we are out of options. We ask you, our treasured patients and families, to ensure your concerns are heard. You hold much of the power in your hands to create change.
Molina Health Care
Press option 2
Press option 2
Press option 0
Meridian Health Care
866-606-3700 or 313-324-3700
Press option 1
Press option 1
Press option 3
Tell the customer service representative that you speak with you would like to file a complaint against Molina and Meridian and demand that they contract with BrightSmiles Pediatric Dentistry to continue to provide services for your children’s oral health care needs. Remember, we are board certified Lurie children’s affiliated pediatric dentists! The level of service we provide is far above what you might else experience outside of our office.
Furthermore, a list of Medicaid insurance plans that we do participate in is available on our website. It is your right to choose what insurance plan works for you and your family.
For a list of transitions, please visit
We all look forward to a favorable solution for all!
Please stay tuned to our Facebook page for any updates!